PLAN SUMMARY
The Air Maxx Residential Comfort Plan (AMP) provides two seasonal tune-ups per year (Spring Cooling and Fall Heating) for the covered system. Each visit includes coil cleaning as needed, refrigerant level verification, electrical and safety inspection, and a full performance evaluation.
Members receive priority scheduling for routine service. Repairs are discounted 10% for active AMP members. Filter replacement is available as an optional add-on.
All maintenance is performed in accordance with the AMP Split Heat Pump Tune-Up Checklist (see below).
SCOPE OF COVERAGE
• Two (2) seasonal tune-ups per year — Spring Cooling & Fall Heating
• Standard-level coil cleaning
• Refrigerant level and performance verification
• Electrical, safety, and control inspection
• Condensate drain inspection (if accessible)
• Thermostat operation check and basic programming assistance
• Priority scheduling for routine service
• 10% discount on parts and labor for repairs during the plan term
NOT INCLUDED (UNLESS PURCHASED SEPARATELY)
• Air filter media (customer-supplied or available via optional filter subscription)
• Repairs or replacement parts
• Deep chemical coil restoration
• Drain pan replacement
• Concealed or inaccessible drain repairs
• Duct cleaning, duct sealing, or airflow balancing
• After-hours or emergency service (no discount applies)
• Permit fees when required
SCHEDULING, ACCESS & ELIGIBILITY
Scheduling:
Air Mechanix will contact the customer seasonally to schedule tune-ups during normal business hours. Customers may request additional service as needed.
Emergency Service:
Emergency or after-hours service is available at standard overtime rates. AMP discounts do not apply to emergency or after-hours service.
Access Requirements:
The customer is responsible for providing safe, unobstructed access to all equipment and attic/crawlspace entries.
Equipment Eligibility:
Covered equipment must be generally operable at plan start. Pre-existing failures, code violations, or required repairs are not included and will be quoted separately.
ZONE DEFINITIONS
Zone 1: Properties located within 20 road miles of Air Mechanix LLC, 1550 Carrsville Highway, Franklin, VA 23851.
Zone 2: Properties located beyond 20 road miles of Air Mechanix LLC, 1550 Carrsville Highway, Franklin, VA 23851. Zone 2 plans carry an additional travel fee.
Renewal:
This plan renews once payment is received for the next year.
Cancellation:
Customer can cancel at anytime after one or both tune-ups are completed. No refunds will be given.
Transfer:
The AMP plan may transfer to a new owner at the same property address. It cannot be transferred to a different property.
EXCLUSIONS & LIABILITY LIMITS
Air Mechanix LLC is not responsible for damage or failure resulting from:
• Acts of God (storms, lightning, flooding, wind, etc.)
• Power surges, brownouts, or electrical issues
• Vandalism, misuse, neglect, or tampering
• Failure to maintain proper filter replacement
• Inaccessible or improperly installed equipment
• Work performed by others outside Air Mechanix LLC
Liability, if any, is limited to:
(1) Re-performing the maintenance service, OR
(2) Refunding the plan amount paid in the current term — whichever is less.
GOVERNING LAW & ARBITRATION
This agreement is governed by the laws of the Commonwealth of Virginia. Any dispute will be resolved by binding arbitration in Southampton County, VA, under AAA rules.
The Air Maxx Residential Comfort Plan (AMP) provides two seasonal tune-ups per year (Spring Cooling and Fall Heating) for the covered system. Each visit includes coil cleaning as needed, refrigerant level verification, electrical and safety inspection, and a full performance evaluation.
Members receive priority scheduling for routine service. Repairs are discounted 10% for active AMP members. Filter replacement is available as an optional add-on.
All maintenance is performed in accordance with the AMP Split Heat Pump Tune-Up Checklist (see below).
SCOPE OF COVERAGE
• Two (2) seasonal tune-ups per year — Spring Cooling & Fall Heating
• Standard-level coil cleaning
• Refrigerant level and performance verification
• Electrical, safety, and control inspection
• Condensate drain inspection (if accessible)
• Thermostat operation check and basic programming assistance
• Priority scheduling for routine service
• 10% discount on parts and labor for repairs during the plan term
NOT INCLUDED (UNLESS PURCHASED SEPARATELY)
• Air filter media (customer-supplied or available via optional filter subscription)
• Repairs or replacement parts
• Deep chemical coil restoration
• Drain pan replacement
• Concealed or inaccessible drain repairs
• Duct cleaning, duct sealing, or airflow balancing
• After-hours or emergency service (no discount applies)
• Permit fees when required
SCHEDULING, ACCESS & ELIGIBILITY
Scheduling:
Air Mechanix will contact the customer seasonally to schedule tune-ups during normal business hours. Customers may request additional service as needed.
Emergency Service:
Emergency or after-hours service is available at standard overtime rates. AMP discounts do not apply to emergency or after-hours service.
Access Requirements:
The customer is responsible for providing safe, unobstructed access to all equipment and attic/crawlspace entries.
Equipment Eligibility:
Covered equipment must be generally operable at plan start. Pre-existing failures, code violations, or required repairs are not included and will be quoted separately.
ZONE DEFINITIONS
Zone 1: Properties located within 20 road miles of Air Mechanix LLC, 1550 Carrsville Highway, Franklin, VA 23851.
Zone 2: Properties located beyond 20 road miles of Air Mechanix LLC, 1550 Carrsville Highway, Franklin, VA 23851. Zone 2 plans carry an additional travel fee.
Renewal:
This plan renews once payment is received for the next year.
Cancellation:
Customer can cancel at anytime after one or both tune-ups are completed. No refunds will be given.
Transfer:
The AMP plan may transfer to a new owner at the same property address. It cannot be transferred to a different property.
EXCLUSIONS & LIABILITY LIMITS
Air Mechanix LLC is not responsible for damage or failure resulting from:
• Acts of God (storms, lightning, flooding, wind, etc.)
• Power surges, brownouts, or electrical issues
• Vandalism, misuse, neglect, or tampering
• Failure to maintain proper filter replacement
• Inaccessible or improperly installed equipment
• Work performed by others outside Air Mechanix LLC
Liability, if any, is limited to:
(1) Re-performing the maintenance service, OR
(2) Refunding the plan amount paid in the current term — whichever is less.
GOVERNING LAW & ARBITRATION
This agreement is governed by the laws of the Commonwealth of Virginia. Any dispute will be resolved by binding arbitration in Southampton County, VA, under AAA rules.
SPLIT HEAT PUMP TUNE-UP CHECKLIST
• Check and record system pressures and temperatures
• Inspect and clean indoor and outdoor coil
• Inspect contactor, capacitor, and electrical connections
• Record compressor amperage and motor currents
• Check thermostat operation
• Verify defrost cycle operation (Fall)
• Inspect and flush condensate drain line (Spring)
• Test heat strips or auxiliary heat (Fall)
• Inspect reversing valve function (Fall)
• Inspect air handler blower wheel and housing
• Measure supply/return temperature differential (ΔT)
• Verify refrigerant charge per manufacturer specifications
• Inspect accessible ductwork and insulation
• Check safety devices, disconnects, and fuses
• Confirm proper start-up and shut-down operation
• Check system for vibration, noise, or unusual operation
• Provide recommendations for corrective actions
• Check and record system pressures and temperatures
• Inspect and clean indoor and outdoor coil
• Inspect contactor, capacitor, and electrical connections
• Record compressor amperage and motor currents
• Check thermostat operation
• Verify defrost cycle operation (Fall)
• Inspect and flush condensate drain line (Spring)
• Test heat strips or auxiliary heat (Fall)
• Inspect reversing valve function (Fall)
• Inspect air handler blower wheel and housing
• Measure supply/return temperature differential (ΔT)
• Verify refrigerant charge per manufacturer specifications
• Inspect accessible ductwork and insulation
• Check safety devices, disconnects, and fuses
• Confirm proper start-up and shut-down operation
• Check system for vibration, noise, or unusual operation
• Provide recommendations for corrective actions